Information Technology Services
Important Announcement: Digital Transformation
Based on the approval of His Excellency the University President, and as part of the university's digital transformation initiative and enhancement of technical infrastructure, we would like to inform you that King Khalid University, represented by the Deanship of Electronic Services, is planning to migrate to Microsoft 365 for email services and cloud storage, replacing the current Google platform.
This direction comes within the framework of the university's commitment to providing modern and secure technical solutions that align with best global practices and offer a more effective and efficient digital experience for its staff.
Important Alert [!]
Starting from the week of April 27, 2025, all incoming and outgoing messages will be transferred to the Outlook platform within Microsoft 365. We urge you to start using the new system and take advantage of its advanced services.
What Will Happen?
All existing emails and files previously stored on Google services will be automatically migrated to your new Microsoft 365 accounts without any impact on data content or loss, and your email address will remain unchanged.
Preparation of migration infrastructure and initial testing phase
All incoming and outgoing emails will be transferred to Outlook within the Microsoft 365 ecosystem
Complete migration of all historical data and finalization of the transition
Cybersecurity Benefits
The migration to Microsoft 365 brings enhanced security features designed to protect university data and communications:
- Advanced threat protection against phishing and malware
- Multi-factor authentication for additional account security
- Data loss prevention policies to safeguard sensitive information
- Enhanced encryption of email communications and stored files
- Improved compliance with national and international security standards
Our IT security team will monitor the migration process to ensure data integrity and protection throughout the transition.
How to Access Microsoft 365 Services
To facilitate the transition process, we have prepared a comprehensive guide that includes steps to activate accounts and access services.
Two Methods to Access Your Account:
Method 1: Through My KKU Services
- Visit the King Khalid University website (kku.edu.sa)
- Click on the MyKKU icon at the top of the screen
- Complete your university account information and click login
- Click on the Office 365 icon to access the Microsoft 365 service suite
Method 2: Through Microsoft Office Page
- Go to www.office.com in your browser
- Begin by entering your university email address
- You will be redirected to the university's login page to complete your registration
- After logging in, you will have access to all Microsoft 365 services
After accessing the services, you will see all Microsoft 365 services, including:
📖 Download Complete User GuideIT Services Quality Management
The General Administration of Information Technology at King Khalid University plays a crucial role in ensuring the efficient and secure operation of IT services across the institution. The IT Services Quality Management Policies and Business Continuity Policy are central to maintaining the reliability, security, and effectiveness of the university's technological infrastructure.
These policies establish standards for service delivery, performance management, and risk mitigation, ensuring that the IT systems supporting academic and administrative activities function optimally and are resilient to disruptions.
Additional Resources [i]
For more information about our IT policies and guidelines, please refer to the following resources:
Support and Assistance
We emphasize the importance of informing your staff about this change to ensure everyone is aware of it and prepared to use the new system. If you encounter any issues during the transition process, our technical support team is ready to assist you.
For inquiries or technical support:
Contact the unified number: 8000
We look forward to this step contributing to enhancing your digital experience and empowering you with more effective technical tools. We wish you all the best.